A few links about NOC-building.
Ringel/Brown presentation from NANOG 24
TERENA NOC group. The ITIL Visible Ops handbook, which is more process than NOC, but still pretty good.
Unrelatedly, a businessy article about gender in the workplace and how not to do it.
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- regis
- Regis has worked as a network engineer since 1994 for small companies and for large companies.
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